Cancellation and Refund Policy

At EdLoops, we strive to provide the best experience for our users. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed.

1. Cancellation Policy

You can cancel your subscription or service request at any time by contacting our support team at support@edloops.com.
Cancellation requests must be submitted before the completion of the service period to be eligible for a refund.
Services already rendered or completed are non-refundable.

2. Refund Policy

Refunds are processed for cancellations made within the eligible timeframe as per our policy.
A full refund will be issued **after deducting applicable government taxes and transfer platform charges**.
The deducted charges may vary based on the payment platform used (e.g., credit card, payment gateway).
Refunds will be processed within 7-10 business days after the cancellation request is approved.

3. Non-Refundable Scenarios

Cancellations requested after the service has been rendered.
Failure to provide accurate information or comply with the platform's terms of use.
Purchases made during promotional offers, unless otherwise specified.

4. How to Request a Cancellation or Refund

To request a cancellation or refund, please contact us at support@edloops.com. Include your order details, reason for cancellation, and any relevant transaction IDs to expedite the process.

5. Contact Us

If you have any questions or concerns about this policy, please reach out to us at support@edloops.com. We’re here to help!